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Arriving at Your Apartment

May 25, 2017 by

We are delighted that you may be coming to stay with us.  We personally meet and greet every guest who stays in our apartments and try to make arriving as easy as possible.  When we meet you we will show you around your apartment and make sure you know where everything is and how everything works.  We are also happy to answer questions about Cambridge and the area around your apartment.

How Do I Arrive?

Arriving is just 3 easy steps:

  1. Please advise us of your approximate arrival time at least 24 hours prior to your check in.
  2. On the day of arrival call us on 01223 313383 option 3 when you are 45 minutes away and we will arrange to meet you at your apartment.
  3. We will go to your apartment for your arrival, so please call again if your arrival is delayed.

Our Arrival Video

Watch our video to help prepare you for your stay. It covers the details of arriving with us and some additional information about your stay, we have also added the main points for arriving below. Please note you can turn captions on by clicking on the small CC button. You can also click here to see the video.

To ensure your arrival is smooth:-

  • Let us know your mobile number and flight/travel details as soon as you know them.
  • Send us an estimate of your arrival time 24 hours in advance.
  • Phone 45 minutes before arriving and our staff will be there to welcome you.

Standard checkout is 10am, let us know if you need more flexibility.