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During Your Stay

December 13, 2019 by Robert

What to Do if You Need Something During Your Stay?

Support & Services Throughout Your Stay:

At Your Space Apartments, we are committed to making your stay as comfortable and enjoyable as possible. Should you need any assistance or have questions during your stay, rest assured that our dedicated teams are here to help. Here’s how you can reach out to us:

 

Reservation Inquiries & Adjustments:

If you require assistance regarding your reservation, whether it’s to extend or shorten your stay, our Reservations Team is available to assist you from 9:00am – 5:30pm Monday to Friday. To reach them, please call +44 (0)1223 313 383, option 2. If you find yourself needing assistance after 8:30 pm, you can leave a message, and we will promptly respond the following day. Additionally, you can always reach us via email at reservations@yourspaceapartments.com.

 

Apartment-Related Inquiries & Support:

For matters pertaining to your apartment itself, such as reporting a maintenance issue or inquiring about your scheduled weekly cleaning, our Guest Services Team is at your service. During regular daytime hours from Monday to Friday, you can reach them by calling +44 (0)1223 313 383, option 3. Even during evenings and weekends (from 9 am to 10 pm), our Guest Services Team remains available to assist you with any apartment-related questions or concerns. In the rare event of an emergency, such as a fire or flood, you can call us at any time, even after 10 pm. If you prefer to correspond through email, our team can be reached at operations@yourspaceapartments.com.

 

Additional Services to Enhance Your Stay:

We understand that it’s the little details that can elevate your stay. To make your experience with us even more exceptional, we offer a range of services that you can explore and request. Please click here to discover how we can further assist you in enhancing your stay.

 

Exploring Cambridge and Making Memories:

To help you create lasting memories during your stay in beautiful Cambridge, we invite you to explore our latest news articles for inspiring ideas and local insights. Click here to discover all that Cambridge has to offer.

 

Your comfort and satisfaction are our top priorities, and we are dedicated to providing you with the best possible experience during your stay. Should you require any additional information or need assistance, please do not hesitate to reach out to our friendly and professional team. We look forward to making your stay with Your Space Apartments truly memorable!