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Arriving at your apartment

May 25, 2017 by

We are delighted that you may be coming to stay with us.  We personally meet and greet every guest who stays in our apartments and try to make arriving as easy as possible.  When we meet you we will show you around your apartment and make sure you know where everything is and how everything works.  We are also happy to answer questions about Cambridge and the area around your apartment.

How do I arrive?

Arriving is just 3 easy steps:-

  1. Please advise us of your approximate arrival time at least 24 hours prior to your check in.
  2. On the day of arrival call us on 01223 313383 option 3 when you are 45 minutes away and we will arrange to meet you at your apartment.
  3. We will go especially to your apartment for your arrival and so please call again if your arrival is delayed, e.g. by traffic.

Our Arrival video

Watch this handy video to help prepare you for your stay. It covers the details of arriving with us and some additional information about your stay.  Please note you can turn captions on by clicking on the small CC button on You Tube.  You can then select the language you would like to see the captions in.  CLICK HERE to see the video.

It is always useful for us to have your mobile number on the day of your arrival and if you are flying in then let us know your flight details so we can keep track of any delays.

We look forward to welcoming you.