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Before I arrive

December 16, 2016 by

About Your Apartment

Your bed linen is Egyptian cotton, your towels are white and fluffy and are both refreshed weekly.  Additional towels supplied upon request.

Your apartment is serviced weekly by our Housekeeping Team. If you require your apartment cleaning more frequently please ask us – additional cleaning can be arranged, price upon application.

Your internet is wireless broadband access and is high speed. Usage is subject to a Fair Usage Policy.

Save your luggage allowance as there is no need to bring your hairdryer we supply one in your apartment.

Take the stress out of your arrival with our welcome packs supplied complimentary –

Staying 2 – 5 nights – This pack is designed to enable you to relax after your journey. It includes Fairtrade tea, coffee, sugar and hot chocolate, milk (1 pint), biscuits, bathroom products, soaps and Ecover cleaning and washing products (you can upgrade to an Enhanced pack – see below).

Staying 6 nights and over (or upgrade to this option for a small charge if your stay is shorter) – This pack is designed to start you off, getting you through the first night and breakfast the next morning. It includes Fairtrade tea, coffee, hot chocolate and sugar, milk (2 pints), biscuits, eggs, bread, butter, Jams etc. cereals, pasta and pasta sauce, salt, pepper, bathroom products, soaps and Ecover cleaning and washing products for the machines.

Your bathroom offers complimentary White Company toiletries to start you off.

Your TV is a flat screen with freeview and streaming device.

We can provide a DVD player.  Please contact our office if you wish one to be installed.

No need to find a laundrette –  your apartment has a washer/dryer

Don’t battle with a travel iron – your apartment has an iron & ironing board

We do not have a reception/concierge at our apartment locations but we’re just a phone call away and also operate a 24 hours a day emergency service. Call us on 01223 313383 we are happy to help

Your departure – we will send a departure email a day before you leave, fully explaining the self check-out procedure or details are also in your apartment manual

Your apartment is ideal for you and your family. We welcome children and we can supply high chairs and travel cots free upon request


Quick reference of what’s in my apartment

  • Cutlery
  • Crockery
  • Pots and Pans
  • Salt, pepper, herbs and spices
  • Other cooking utensils and equipment
  • Fridge Freezer
  • Washer/Dryer
  • Dishwasher
  • Microwave
  • Rice Cooker
  • Cleaning products and equipment – dish cloths, tea towels etc
  • Iron & ironing board
  • Clothes airer
  • Hairdryer
  • Travel adaptor
  • TV & streaming device