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Services

February 2, 2017 by sam_admin

Your Space Apartments offer, as standard, the following services for our guests:

Service

Description

Additional cost

BroadbandWireless broadband internet access is high speed with Fibre Optic connection in most locations.  Usage is subject to a Fair Usage Policy.  For details please see our Terms and Conditionsnil
Standard welcome pack (2-5 nights)This pack is designed to enable you to relax after your journey. It includes Fairtrade tea, coffee, sugar and hot chocolate, milk (1 pint), biscuits, bathroom products, soaps and Ecover cleaning and washing products (you can upgrade to an Enhanced pack – see below).nil
Enhanced welcome pack (6+ nights)This pack is designed to start you off, getting you through the first night. It includes Fairtrade tea, coffee, hot chocolate and sugar, milk (2 pints), biscuits, eggs, bread, butter, Jams etc. cereals, pasta and pasta sauce, salt, pepper, bathroom products, soaps and Ecover cleaning and washing products for the machines.nil
Information sheet and AppThe information sheet in your apartment contains essential information about the apartment.  Our app gives you information about local amenities, entertainment, restaurants, delivery foods, local transport, useful phone numbers.nil
Bed linen and towelsAll bedding and towels are changed weekly, with access to more if required.nil
Weekly housekeepingCleaning covers all areas including complete clean of kitchen, bathrooms and changing of bed linen and towelsnil
Parking spaceMost apartments have one allocated parking space in a secure parking area. Eden House has limited parking, which should be reserved when booking.  Cambridge Place and Byron House have restricted parking during office hours.nil
DVD hireWe hold a small selection of DVDs for adults and children. The list is available from our office.nil
WelcomeWe meet every guest on arrival to show them their apartment and make sure they are comfortable.nil
Cot and high chairSubject to availability, a cot (with bedding) and high chair is possiblenil

In addition to our standard services as listed above Your Space Apartments offers the following additional services to make your stay even more comfortable:

Service

Description

Additional cost

Additional bed / bedding for sofabedIn some apartments we can provide an additional put-me-up bed or bedding for a sofabed. This is subject to availability so please request at time of booking to avoid disappointment.£10 + vat per night, minimum £30
Bike hireStandard road and hybrid bike hire, including helmet, can be arranged from a local bike hire company and delivered to your apartment£20/£25 + vat per week depending on style
Gym membershipWe can arrange gym membership for you if you require it. Please contact our office for details on 01223 313 383.Contact us for details
“Superior” pack (per day)This pack is designed to supply breakfast and an evening meal to those who don’t have the time to shop. Just request it for the number of days required and we will put additional breakfast foods and a Tesco’s Finest ready meal, of your choice, into your apartment. Selection is made from a list available from our office.£15 + vat per person per day
“Celebration” packThis pack is designed for those special occasions or important guests. It includes champagne, chocolates and fresh flowers£45 + vat
Airport collectionWe can arrange for you to be met at any of the international airportsPrices on request
Enhanced welcome packIf you are staying 2 to 5 nights and wish to upgrade your Standard welcome pack to an Enhanced one then just let our reservations staff know. The Enhanced pack includes tea, coffee, milk, sugar, biscuits, eggs, bread, butter, jams etc. cereals, pasta and pasta sauce, salt, pepper, bathroom products, soaps and washing products for the machines.£15 + vat